Refund Policy

Returns And Refund Policy

PLEASE READ THOROUGHLY AND AGREE THE BELOW TERMS BEFORE PURCHASING OUR PRODUCTS.

WE OFFER 2 TYPES OF PRODUCTS THAT COME WITH THEIR OWN RETURNS POLICY - PLEASE SEE BELOW.

UK RETURNS - 14-DAY RETURN POLICY⁣⁣ - FOR ALL NON 'MADE TO ORDER' PRODUCTS (Dresses, Skirts, Blouses, Playsuits, Trousers and Sets.
If you are returning items from the United Kingdom and need to download a form to refund or exchange a garment

PLEASE CLICK HERE TO DOWNLOAD YOUR PRINTABLE RETURNS AND PLEASE INCLUDED THIS WITH THE GARMENT.

PLEASE RETURN TO Rock Around The Frock

22 Wide Lane

Swaythling

Southampton

SO18 2HH

If you are unable to print the returns form please ensure your original invoice is included inside the parcel, which details clearly how you would like to proceed with your order (return/exchange and the desired product/s). ⁣⁣

We ask that you double check the size guide in the images of each product page before purchasing the item.

RETURNS POLICY FOR MADE TO ORDER PRODUCTS (Men's Bowling Shirts, Pumps, Bags, Jackets, T-shirts, Shoebags)

We can only offer a refund for damaged or defective items, such as a misprint, or damaged in transit. All our print-based products are non-refundable even if the item does not fit, so please double check your measurements on our sizing guides before purchasing each item.

Any damaged or defective items please contact us within 14 days after the product has been received. If you have not received your item within the estimated shipping time, then please contact us within 14 days after the due arrival date.